Services – we refer to this as our dashboard, our review monitoring platform, the way we work on reviews for our clients, or our methods of reaching out to client customers (SMS/email). We consider this our "services".
Personal data – Personal data is often referred to as login details, email address, name, address, phone number, private review information, billing details such as credit/debit card, personal check information, etc.
Cookies – Referred to as a small piece of data that is often stored on the device (mobile device or computer).
When it comes to necessary information such as name, address, email address, phone number, or billing matters such as credit card information, etc – none of this information is made public and is private between our company and the client. This information is not provided to the outside world unless required by law enforcement or by the client. Our company will not provide this information to anyone.Third-Party Sites and References:
Due to the nature of our business, our company may have links coming in and out of our website. Our company often uses outside surveys for data purposes and will use the information collected from third party sites and use those as references. For an updated list regarding the references, our company uses, please contact us.Tracking and Cookies:
Cookies are often used to track the activity of clients when using our dashboard. Session cookies are often needed to operate our service. We often use preference cookies to remember your preferences and various settings when logged in through our dashboard. Security cookies are often used for security purposes.The use of data:
We often use our data to provide and maintain our online dashboard to our clients. We use additional information to contact the client in the event of a change in our service. We use the information to contact the customer when it comes to customer support. We sometimes use the information for promotional needs, which is only directly between our company and the client. At times, we'll contact the client regarding special offers, goods, and services alongside products and services which may be similar to the service we're already providing. We'll often use the data to help better organize the site along with our product and services.
Our company may collect information such as the client's computer Internet Protocol (IP Address) when you log in to our dashboard. This information is required to ensure that your account details are not breached or accessed by a remote location. Additional information such as user agent, browser type, are often requested.Retention of Data:
As previously stated, our company will not provide your personal data to anyone other than the account holder and law enforcement if required. The only way our company would release personal information to law enforcement is through a lawful subpoena, warrant or court order. Our company will take reasonable and necessary steps to ensure that your data is treated securely and withheld from anyone but the account holder unless required by law enforcement.Analytics:
Our company reserves the right to make changes to this agreement for any reason or no reason at all. This can be done at any time, so it's advised to check back often for updates.California Privacy Rights:
Under the California Consumer Privacy Act, or "CCPA", California residents have certain privacy rights and with respect to that, we've covered those topics. We've disclosed the right to know what personal information we collect about our clients, along with the right to know when it comes to how we might share your data. We do not share the personal information of our clients to anyone. All clients of our company have the right to delete your personal information from our servers by request. Once we have verified the request from the client, we will delete any and all personal information from our clients from our company.
This agreement has last been updated on 9/16/2023